FAQ

According to various research institutes, the purity of our NMN is 99% or higher, and it has also been confirmed that it is highly safe for both humans and rodents. Only one other company in the world is offering such high-purity NMN nutraceuticals (as of April 2022).
For more information, please see Strong points of Mirai Lab's supplements.

For your safety and peace of mind, Mirai Lab's products do not contain any α-NMN at all. Our NMN is manufactured accoding to a special, precise method so that the result is exclusively full β-NMN.
For more information,please seeMirai Lab's NMN substance

There are two types of NMN, α-NMN and β-NMN, which have different molecular structures.

The molecules α-NMN and β-NMN are called optical isomers because they have the same type and number of atoms, but the connections beetween them point at different directions. The NMN we need by nature is β-NMN.
β-NMN is produced by the human body, while unnecessary α-NMN is not.
Many companies manufacture NMN following a cheap process of chemical synthesis with the only goal of reducing costs. When they do that, the possibility of ending up with a mixture of α-NMN and β-NMN is very high. Please note that β-NMN, without a trace of α-NMN, can only be produced through a very precise manufacturing process.
Mirai Lab's NMN supplement is a high quality product containing only β-NMN.
For more information, please see Mirai Lab's NMN substance.

Mirai Lab's NMN was the first in the world to be used in a safety test on humans. In addition to demonstrating its safety, we confirmed the expression of the sirtuin genes, an increase in melatonin and other growth hormones in a long-term (24-week) administration clinical study at Hiroshima University School of Medicine.

Please refer to list of ingredients of the products and do not consume if you are allergic to any of them. In rare cases, the products may not suit you depending on your physical conditions.
In that case, please stop the intake. If you are taking any medicine or receiving any medical service, please consult with your doctor before taking. Please observe the recommended daily intake, as a larger dose will not cure any illness or improve your health. Keep out of reach of children.

Our products do not contain any allergens that must be stated according to the laws of Japan. However, we kindly ask you to read the list of ingredients before you take any of our products. In you find any ingredient that could pose any danger to your health, please do not consume.

No, we don't.

Since this product is not a drug, it can be taken just like any other food.
However, you can find the list of ingredients and warnings on the product details page and package, so if you have any allergies or other concerns, please read them and consult your physician before consuming.

Yes, there is.
Generally speaking, you can consume your products within 2 years after manufacture, but you have more details on the product package.
Please do not hesitate to contact us via Web inquiry on if you need further information.

Please keep them in a cool, dry place away from direct sunlight.

We haven't received any reports regarding side effects, but before using the products, please refer to the list of ingredients if you have any allergies.

We are sorry to inform we do not gift-wrap at present.

If you don't see our mail in your inbox, check your Junk Mail folder, as it may have ended up in there.
In that case, please check your settings again so that you can receive emails from inquiry@mirailab-bio.com
If you would like us to resend the e-mail, please contact us via the Web inquiry.

Depending on the product, delivery may be divided. Please check the product details page for more information. If you do not receive your products on the desired delivery date that you chose at the time of ordering, or if you do not receive your products within 10 days after making your order, please contact us via Web inquiry.

Please see our refund policy.

If you wish to withdraw from membership, please send us a message in the form of a "Web inquiry". Please do not forget to enter the name, e-mail address and telephone number you want to withdraw from membership, and write "withdrawal application" in the message subject.
Go to Web inquiry

We are sorry to inform you that at present we do not take orders over the phone. Please make your orders from this web.
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