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Privacy policy

When you use Mirai Lab Official Online Store (hereinafter referred to as "we", "us" or "our Store"), we will ask you to disclose your name, address, telephone number, e-mail address, and other information necessary for transactions and communications with you. We comply with the Personal Information Protection Law and handle personal information in accordance with this Privacy policy.

1. Purpose of use of personal information

"Personal information" means data about an individual that can be used to identify the specific individual by name, date of birth, or other description, or data that can be easily cross-checked with other information and thereby used to identify the specific individual.

2. Management of personal information

We may collect personal information from you when you purchase a product or make an inquiry. When collecting personal information, we will clearly state the purpose of use and will employ legal and fair means.
The personal information collected in our store is as follows

1) Name and furigana (katakana)
2) Your address
3) Your telephone number
4) Your e-mail address
5) Password
6) Shipping address information
7) Transaction history and details of transactions with our store
8) Information that can be used to identify a specific individual by combining the above

3. Provision of information to third parties

The purpose of use of the personal information gathered from customers in our store is as follows.

1) Confirmation and reference of orders
2) Confirmation and inquires regarding the shipment of products
3) Reply to inquiries
4) Providing information to Mirailab Bioscience Inc. for information dissemination and market analysis.

We will not disclose or provide personal information to third parties without your permission, except in the following cases
1) When required by law, or when it is necessary to cooperate with national or local government agencies or their agents in the performance of their duties as required by law.

2) When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.

4. Disclosure of personal information

In addition to rational, organizational, physical, personnel, and technical measures taken by service providers to ensure the security of personal information received from customers, our Store will take appropriate measures to prevent unauthorized access to personal data and the loss, alteration, or leakage of personal information by handling such information in accordance with relevant laws and regulations.

5. Correction and deletion of personal information

Please use the contact information below to inform us of any correction or deletion of personal information received from you. If you are a registered user, you can also correct your personal information from "My Account" menu on our Store.

6. Use of cookies

For the purpose of improving the quality of our services and providing better services to our customers, we may send our cookies to your browser (computer) and refer to our cookie information stored on your computer. By referring to the Company's cookie information stored on your computer, the Company can collect information about your use of the services on our Store, your activity history in the websites managed by us, and other information. However, this information is not data that can identify individual customers. We may also provide the information collected through our cookies to our business partners. If you do not wish to receive our cookies, you can refuse to receive our cookies or delete our cookies by changing the settings on your browser.
Cookies are pieces of information that are sent to your browser from a server computer and stored on the hard disk of the computer you are using.

7. Use of SSL

When entering personal information, SSL (Secure Sockets Layer) technology is used for security purposes to prevent the information from being intercepted, interfered with, or altered. SSL is a function that encrypts information to prevent interception and data falsification, making it possible to transmit information in a safer way.

8. Contact information

Company name: MIRAILAB BIOSCIENCE Inc.
Person in charge: Megumi Tanaka
Location:1-14-4 Ginza, Chuo-ku, Tokyo 104-0061
Phone number: +81 3-5403-6393
E-mail: inquiry@mirailab-bio.com

9. Modifications of Privacy policy

Our Store will make announcements whenever we change the personal information we collect, the purposes for which we use it, or introduce any other changes to our Privacy policy, and we will post the changes on this page.

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